Terms and Conditions

These Terms and Conditions govern your access to and use of the Elite Vivant website, services, and the Vivant Suite platform, a software-as-a-service solution powered and operated by Elite Vivant.

By accessing this website, engaging Elite Vivant services, or using Vivant Suite, you agree to these Terms and Conditions. If you do not agree, do not use the website, services, or Vivant Suite platform.

Definitions

Elite Vivant refers to Elite Vivant, the operating company providing professional services and operating Vivant Suite.

Vivant Suite refers to the SaaS platform powered by Elite Vivant, built on third-party infrastructure, including GoHighLevel.

User refers to any individual or business accessing the website, services, or Vivant Suite.

Services refer to consulting, strategy, implementation, and advisory services provided by Elite Vivant.

Use of the Website

You may use the Elite Vivant website for lawful purposes only. You agree not to use the website in a way that could damage, disrupt, or interfere with its operation or security.

Elite Vivant may update, modify, or remove website content at any time without notice.

Professional Services

Elite Vivant provides strategic consulting, brand strategy, marketing systems, automation support, website strategy, and leadership advisory services.

All services are subject to a defined scope, timeline, and written agreement. Content on the website does not constitute a guarantee of services or results.

Elite Vivant reserves the right to accept or decline engagements at its discretion.

Brand Clarity Conversation

The Brand Clarity Conversation is a paid working session. It is not a sales call and does not guarantee future services or platform access.

Any application of session fees toward future engagements must be agreed to in writing by both parties.

Vivant Suite Platform Access (SaaS)

• Vivant Suite is a software platform powered by Elite Vivant and delivered using third-party infrastructure, including GoHighLevel.
• Elite Vivant operates and manages Vivant Suite but does not own or control underlying telecommunications networks or carrier systems.
• Platform availability, features, and performance depend on third-party providers.
• Elite Vivant may modify, suspend, or discontinue platform access to maintain compliance, security, or system integrity.

Elite Vivant is not responsible for carrier filtering, message delivery failures, platform outages, or regulatory enforcement actions beyond its control.

Messaging, SMS, and A2P Compliance

If you opt in to receive SMS or text messages from Elite Vivant:

• Messages are sent for non-marketing, informational purposes only.
• Message use cases include appointment confirmations, scheduling updates, reminders, and session-related communications.
• Users must provide explicit consent via a website form checkbox before receiving messages.
• Users may opt out at any time by replying STOP.
• Users may request assistance by replying HELP.
• Message frequency varies.
• Message and data rates may apply.

Age Restriction

SMS communications are intended only for individuals who are eighteen (18) years of age or older. By opting in to receive messages, you confirm that you meet this age requirement.

Payments, Subscriptions, and Fees

Users agree to pay all applicable fees as outlined in proposals, invoices, or subscription agreements.

Subscription fees for Vivant Suite are billed according to the selected plan.

All payments are non-refundable unless otherwise stated in writing.

Failure to pay may result in suspended access or terminated services.

Intellectual Property

All frameworks, methodologies, systems, documentation, platform configurations, designs, and materials created by Elite Vivant remain the intellectual property of Elite Vivant unless otherwise agreed in writing.

Users are granted a limited, non-exclusive, non-transferable right to use provided materials for internal business purposes only.

Materials may not be resold, sublicensed, distributed, or shared without written permission.

User Responsibilities

• Provide accurate information
• Maintain security of account access
• Use Vivant Suite and Elite Vivant services in compliance with applicable laws and these Terms

No Guarantees

Elite Vivant provides strategy, systems, and platform access based on professional experience and best practices.

No guarantees are made regarding business outcomes, revenue growth, or performance metrics.

Limitation of Liability

Elite Vivant is not liable for indirect, incidental, consequential, or special damages arising from use of the website, services, or Vivant Suite.

Total liability shall not exceed the amount paid for the specific service or subscription giving rise to the claim.

Termination

Elite Vivant reserves the right to suspend or terminate access for violations of these Terms, non-payment, or compliance risk.

Governing Law

These Terms are governed by the laws of the United States and the state in which Elite Vivant operates.

Changes to These Terms

Elite Vivant may update these Terms at any time. Continued use constitutes acceptance of the updated Terms.

Contact Information

Elite Vivant
Email: contact@elitevivant.com
Website: https://elitevivant.com